move NIR analysis
from the lab
to everywhere

Each NeoSpectra device comes with a standard two-year warranty, providing assurance of product quality and performance. Beyond this initial period, customers have the option to extend their warranty through a convenient subscription service. Throughout both the warranty and extended subscription periods, our commitment to customer satisfaction remains unwavering. Our support services are comprehensive, offering full-time assistance to address any queries or concerns. In the event of maintenance or replacement requirements, we ensure quick turnaround times to minimize downtime.

Absolutely, NeoSpectra is designed with seamless integration in mind. Our Cloud Portal provides a user-friendly interface, allowing easy integration with existing systems within your organization. This portal serves as a centralized hub for data management, enabling efficient organization and accessibility. Moreover, NeoSpectra offers Application Programming Interfaces (APIs), ensuring timely synchronization and communication with other data management platforms. This capability allows for a smooth flow of information between NeoSpectra and your existing systems, facilitating a cohesive and integrated workflow.

Yes, NeoSpectra is designed to seamlessly support multiple business units or departments within any organization. The Cloud Portal ensures efficient collaboration with an automatic sync of results across a fleet of devices, allowing real-time data access across various locations. Centralized management of calibration model deployment maintains a standardized analytical approach, promoting consistency in results. User management and privilege assignment are key features, tailoring access based on roles to enhance data security. NeoSpectra's teams management fosters collaboration within and across departments, optimizing teamwork. The Cloud Portal's structure facilitates a unified approach to analysis while accommodating diverse departmental needs. With NeoSpectra, you can expect centralized control, synchronized data, and tailored user management, ensuring an integrated and efficient analytical workflow for multiple business units or departments.

NeoSpectra Cloud Portal prioritizes data confidentiality and privacy. Our security protocols, including encryption and access controls, safeguard your data.We partner with AWS and are ISO/IEC 27001:2013 certified, ensuring that your data is protected at every level. Additionally, we offer API connectivity for efficient data exchange while adapting to your organization's specific needs and technical requirement.

Beyond its commendable usability and mobility features, NeoSpectra stands out in terms of performance. Despite potential differences in technical specifications when compared to benchtop instruments, NeoSpectra has consistently proven its ability to accurately analyze materials and parameters. This validation is echoed by satisfied customers, collaborative partners, and independent consultants. Researchers have further solidified NeoSpectra's performance through publications in various peer-reviewed journals. The combination of usability, mobility, and top-notch performance positions NeoSpectra as a reliable and effective solution for diverse analytical needs. If you need more information about NeoSpectra's performance in specific applications, feel free to contact us and our team will be happy to provide more information.

Certainly! To ensure seamless integration, it's important that the spectral range of your current NIR benchtops overlaps with NeoSpectra's [1,350 - 2,500 nm]. Our experienced team has a proven track record in establishing a validated process for transferring models, ensuring optimal performance without compromise. We are committed to assisting you in this process to make the transition as smooth and efficient as possible.